Terms & Conditions
PricingPrices listed are in US dollars and are subject to change without notice. To check current pricing, give us a call or use our online quote request feature.
TermsINTEGRA Chemical Company can sell only to established business concerns and not to the general public. Additionally, please note that we do not export and can sell within the United States only.
Terms are prepaid or Net 30 days upon approval of credit. We accept Visa, Mastercard, and American Express. All shipments are F.O.B. Kent, Washington unless otherwise specified. Past due accounts are subject to interest charges.
ReturnsReturned goods will not be accepted without prior permission and instruction. If you need to return material, please contact our returns department to discuss obtaining a return materials authorization. No return goods or claims will be allowed beyond 60 days after the invoice date. We cannot accept returns on special orders at any time. If a return is authorized, the greater of $25 or 20% of the invoice total will be assessed as a restocking charge unless otherwise waived.
Quotations & Special OrdersIf you do not see what you want in our catalog or on our website, please contact our sales department. We welcome the opportunity to address your specific chemical needs and may be able to provide quotes on bulk quantities, specially packaged unit sizes, and other items not listed in our catalog. We also have the ability to custom-manufacture solutions and may be able to manufacture your particular formulation for you.
Quotations are firm for 15 days. When ordering as a result of a quote, please reference our quotation number. For special orders, it is possible that full payment or a deposit will be required at the time of your order.
Product InformationA concerted effort has been made to list our unit sizes and grade specifications as accurately as possible. However, changes in specifications, packaging restrictions or availability may cause some products to be provided in similar grades or similar unit sizes.
Material Safety Data SheetsMany or our material safety data sheets are available here on our website.
Material safety data sheets are mailed to the attention of the MSDS Coordinator following the first time the product is shipped. It is the responsibility of the buyer to assess the hazards of the product prior to handling or using the material. INTEGRA Chemical Company's product labels also contain hazard, safety, storage and handling information. The absence of warnings or other hazard data must not be interpreted as indicating that the product is non-hazardous or that it lacks risks in exposure or handling.
ShippingOrders for stock items are shipped within one business day of receipt. If an item is not in stock, you will be notified of the expected backorder.
All shipments will be packed per DOT regulations and shipped via an appropriate carrier. Please note: Shipments of hazardous materials may incur charges in addition to standard shipping fees. Unless otherwise specified, materials not accepted by UPS will be shipped via common carrier, freight collect.
Please inspect your shipment upon arrival and note any discrepancies or external damage on the delivery receipt. If you find concealed damage, stop unpacking, save packing material and damaged pieces, and immediately request an inspection from the delivering carrier. Forward the inspection report to INTEGRA Chemical Company, including your purchase order number and our invoice number. Do not return damaged goods without obtaining prior authorization from our returns department. For discrepancies, immediately contact our customer service department. Damage and discrepancy claims must be filed within 10 days of receipt of the material.
Cancer WarningMany items offered by INTEGRA Chemical Company carry some degree of cancer risk. It should not be construed that items without a cancer warning are free from cancer risk. Where available, listings by the International Agency for Research on Cancer (IARC), the National Toxicology Program (NTP) and the Occupational Health and Safety Administration (OSHA) have been referenced on the MSDS. Please consult the MSDS for each product for complete and current cancer risk warnings.
TrademarksAll trademarks appearing on this website are trademarks of their respective owners.
Warranty/LiabilityINTEGRA Chemical Company guarantees that its products meet or exceed quality standards from the current specification catalog. At INTEGRA Chemical Company's discretion, products proved to be non-conforming shall be replaced at no charge or the purchase price refunded, provided that the customer adheres to INTEGRA Chemical Company's return materials procedures.
Integra makes no warranty, expressed or implied, to merchantability or fitness for any particular purpose. The determination of adequacy for use of the products manufactured and distributed by INTEGRA Chemical Company is the responsibility of the user. Our liabilities solely cover the replacement of our material up to the extent of the purchase price, and only if the material is in original containers that have not been misused or altered in any way. Except for the aforementioned, our products are sold without warranty or liability, even though defect, damage or loss may have been caused by our negligence or other fault. The company shall not be liable for damages that are incidental, consequential or caused by use or misuse of any of our products. Disposal of any product, resulting byproducts, and/or waste is the sole responsibility of the purchaser.
While all information presented here is correct and reliable to the best of our knowledge, we do not guarantee it to be so and do not accept any responsibility for errors.
All products sold by INTEGRA Chemical Company are intended solely for use by technically qualified individuals who are familiar with the potential hazards and the intended use of our products.